Terms of Service Print E-mail

We want you to be happy with your purchase. We therefore guarantee your complete satisfaction with any product you order from us. If, for any reason, a product you order from us does not meet your expectations, then simply return it to us within 10 days of receipt, in original condition and original packaging. We will cheerfully provide a refund or an exchange, as you prefer.

Non-returnable items are marked in the product description. These include custom orders.

Once we have received and processed the returned item, we will notify you of the refund . You will receive a refund in the same way you purchased the original item. We will refund shipping costs only if the return is a result of our error.

Sending Returns:

Include the original paperwork (receipt)and a note explaining the return, wrap the package securely, and ship the package to: 1538 Lee Rd, Quincy CA, 95971
 
 
 Shipping Policy:
 
 

All items, with the exception of Special Orders, will be shipped within 3 business days.  Customers will be notified if the item is Out of Stock and given the option to cancel the order.

 

Shipping rates are for the Continental US ONLY

 

Contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for other destination shipping charges. 

 

All orders will be shipped United Parcel Service (UPS) with the charges as specified:

 

 

Orders totaling $1.00 - $50.00         $6.00 shipping and handling

Orders totaling $51.00  - $100.00    $8.50 shipping and handling

Orders totaling $101.00 - $200.00   $10.00 shipping and handling

Orders totaling $201.00 - $400.00   $18.00 shipping and handling

Orders totaling $401.00 - ...........     $25.00 shipping and handling